Terms of Use
```htmlTerms of Use
Please review our Anti-Spam Messaging Regulations:
Click here to view the Anti-Spam Messaging Regulations
1. Privacy and Information Protection
We are committed to protecting your personal information and will not sell or disclose it to any third party without your prior consent, except where required by law.
Users are solely responsible for maintaining the confidentiality of their account information and passwords and should exercise caution when sharing any personal information.
2. Anti-Spam Policy
- Sending messages to random phone numbers or recipients who have not provided prior consent is strictly prohibited.
- In the event of a violation, the company reserves the right to suspend the account immediately without compensation until the matter has been resolved.
3. Lawful Use of the Website
- Users must use the website only for lawful purposes and must not send any illegal, offensive, abusive, defamatory, or rights-infringing content, including content that contains inappropriate language or insults religious beliefs or sacred values.
- Reselling messaging services to any third party is prohibited.
4. Message Validity
Purchased message credits remain valid for one calendar year from the date of recharge.
5. Limitation of Liability
The website shall not be liable for delayed or undelivered messages due to any of the following:
- Incorrect recipient phone numbers.
- SMS service unavailability or compatibility issues.
- Weak or interrupted mobile network coverage.
- Restrictions imposed by the Communications, Space & Technology Commission (CST).
6. Message Classification According to CST Regulations
- Warning Messages: Messages issued by government authorities for warning purposes.
- Awareness Messages: Educational or awareness content sent by non-profit or recognized organizations.
- Service Messages: Messages related to personal services such as appointment reminders or electronic verification.
- Personal Messages: Messages exchanged between identified individuals that are not commercial in nature.
- Promotional Messages: Marketing or commercial messages. Promotional SMS must include the suffix AD after the sender name.
Additional Rules (Sending Hours)
Promotional and awareness messages may not be sent during the following periods:
- From 10:00 PM to 9:00 AM.
- During the month of Ramadan: From 1:00 AM to 12:00 PM (Noon), Saudi Arabia time.
7. Responsibility for Regulatory Penalties
If the customer violates any provision of this agreement and such violation results in a fine or penalty imposed on Rawazen International by the Communications, Space & Technology Commission (CST), Rawazen International shall have the right to recover from the customer the full amount of the fine together with all related costs, including legal and attorney fees.
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Terms of Use
Please review our Anti-Spam Messaging Regulations:
Click here to view the Anti-Spam Messaging Regulations
1. Privacy and Information Protection
We are committed to protecting your personal information and will not sell or disclose it to any third party without your prior consent, except where required by law.
Users are solely responsible for maintaining the confidentiality of their account information and passwords and should exercise caution when sharing any personal information.
2. Anti-Spam Policy
- Sending messages to random phone numbers or recipients who have not provided prior consent is strictly prohibited.
- In the event of a violation, the company reserves the right to suspend the account immediately without compensation until the matter has been resolved.
3. Lawful Use of the Website
- Users must use the website only for lawful purposes and must not send any illegal, offensive, abusive, defamatory, or rights-infringing content, including content that contains inappropriate language or insults religious beliefs or sacred values.
- Reselling messaging services to any third party is prohibited.
4. Message Validity
Purchased message credits remain valid for one calendar year from the date of recharge.
5. Limitation of Liability
The website shall not be liable for delayed or undelivered messages due to any of the following:
- Incorrect recipient phone numbers.
- SMS service unavailability or compatibility issues.
- Weak or interrupted mobile network coverage.
- Restrictions imposed by the Communications, Space & Technology Commission (CST).
6. Message Classification According to CST Regulations
- Warning Messages: Messages issued by government authorities for warning purposes.
- Awareness Messages: Educational or awareness content sent by non-profit or recognized organizations.
- Service Messages: Messages related to personal services such as appointment reminders or electronic verification.
- Personal Messages: Messages exchanged between identified individuals that are not commercial in nature.
- Promotional Messages: Marketing or commercial messages. Promotional SMS must include the suffix AD after the sender name.
Additional Rules (Sending Hours)
Promotional and awareness messages may not be sent during the following periods:
- From 10:00 PM to 9:00 AM.
- During the month of Ramadan: From 1:00 AM to 12:00 PM (Noon), Saudi Arabia time.
7. Responsibility for Regulatory Penalties
If the customer violates any provision of this agreement and such violation results in a fine or penalty imposed on Rawazen International by the Communications, Space & Technology Commission (CST), Rawazen International shall have the right to recover from the customer the full amount of the fine together with all related costs, including legal and attorney fees.