M Alseeg

How to Use WhatsApp Flows for Bookings, Requests, and Customer Service Many businesses ask customers to leave WhatsApp whenever they need to book an appointment, complete a form, request a return, or submit service information. The customer receives a link, opens a browser, waits for the page to load, enters…

Will SMS OTP Disappear as Passkeys Grow? A 2026 Authentication Guide for Saudi Businesses Passkeys have quickly moved from an emerging authentication concept to a sign-in method supported across major operating systems, browsers and digital platforms. According to the FIDO Alliance’s May 2026 report, approximately five billion passkeys were in…

AI Agents on WhatsApp for Business: 7 Guardrails Before You Launch Artificial intelligence on WhatsApp is moving beyond scripted replies and menu-based chatbots. Modern AI agents can understand customer intent, search approved business information, connect to enterprise systems and complete tasks such as booking an appointment or checking an order.…

OurSMS: An Integrated Digital Messaging Platform for Businesses in Saudi Arabia Business communication in Saudi Arabia is no longer limited to sending a simple message. Companies now need reliable, secure, and scalable channels that can connect with internal systems, customer databases, e-commerce platforms, mobile apps, and support workflows. OurSMS provides…

Guide to Creating a Successful SMS Campaign for Businesses in Saudi Arabia In today’s competitive market, reaching customers at the right time is essential for business growth. Despite the rise of many digital marketing channels, SMS remains one of the most effective communication tools because of its speed, direct reach,…