Privacy Policy

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Privacy Policy

Last Updated: June 2026

At OurSMS, we are committed to protecting the privacy of our users and maintaining the confidentiality of their information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, APIs, SMS services, and related products.

By using OurSMS services, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Account

An account created by a user to access and use the services provided by OurSMS.

Service

Any service provided through the OurSMS platform, including SMS services, OTP services, API integrations, and other related communication services.

Personal Data

Any information that can directly or indirectly identify an individual or organization.

Usage Data

Information collected automatically when using the website or services.

User

Any individual or organization using the OurSMS platform or services.

Information We Collect

Personal Information

We may collect information necessary to provide our services, including:

  • Full name
  • Email address
  • Mobile phone number
  • Company or organization name
  • Account and billing information
  • Identity verification information when required

Usage Information

When using our services, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Visited pages
  • Date and time of access
  • System logs and technical reports

Contact Data

If you use OurSMS applications that require access to contacts, contact information is used solely to provide the requested service and improve user experience.

Users may manage or revoke contact permissions at any time through their device settings.

How We Use Information

OurSMS uses collected information for the following purposes:

  • Providing, operating, and improving services
  • Managing user accounts
  • Processing subscriptions and service requests
  • Communicating with users regarding services and updates
  • Sending account-related notifications and alerts
  • Enhancing performance and user experience
  • Complying with applicable laws and regulatory requirements

SMS Message Data

OurSMS maintains message delivery records and technical reports necessary to provide and improve service quality.

Message content and customer information are not shared with third parties except in the following situations:

  • With the user’s consent
  • When required by applicable laws or regulatory authorities
  • To protect the rights of the platform, users, or prevent misuse and fraud

Data Sharing

Information may be shared with:

Service Providers

Third-party vendors and partners who assist in operating, maintaining, and supporting our services.

Regulatory Authorities

When required by law, court order, or applicable regulations.

Authorized Partners

When necessary to provide services related to the core service, while maintaining appropriate confidentiality obligations.

Data Retention

OurSMS retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Technical logs and records may be retained for security, auditing, analytics, and service improvement purposes.

Data Security

OurSMS implements appropriate technical and organizational measures to protect information against:

  • Unauthorized access
  • Unlawful use
  • Unauthorized disclosure or modification
  • Loss, destruction, or damage

While we follow industry-standard security practices, no method of transmission or electronic storage can be guaranteed to be 100% secure.

User Rights

Users may have the right to:

  • Access their personal information
  • Request correction or updating of information
  • Request deletion of information where applicable
  • Object to the use of information for marketing purposes
  • Contact us regarding data processing activities

Children’s Privacy

OurSMS services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, appropriate steps will be taken to remove such information.

External Links

Our website may contain links to third-party websites or services that are not controlled by OurSMS.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies before using them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

Email: [email protected]

Phone: 920033202

Website: oursms.com

By using OurSMS services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.